FAQ


ARE ALL PRODUCTS AUTHENTIC ?
Each and every Product on our site is 100% guaranteed authentic. We do not buy, sell or trade replicas.

 

HOW DO I KNOW THE CONDITION OF THE BAG I AM PURCHASING ?
All Products are in very good to mint condition. We photograph and describe each handbag as accurately as possible, we note any signs of wear in the Product's description so you know what to expect.

WHAT IF I AM LOOKING FOR A SPECIFIC BAG ?
Fill out our "waiting list" form in the WAIT LIST page of the website.

HOW OFTEN DO YOU GET NEW HANDBAGS ?
Just about every month! Keep an eye on our instragram @caviargauche where we post the new arrivals first !

ARE PRODUCT PHOTOS ORIGINAL ?
Yes. All Product images are of the product itself. No photos are sourced from the internet.

WILL I BE CHARGED TAX ?
Taxes are included in the price. The price of the item is the price that's listed.

WHAT METHODS OF PAYMENT DO YOU ACCEPT ?
We accept Credit or Debit through Pay Pall.

CAN I REQUEST A REFUND ?
No Refunds are issued under Store Policy. We strive to make the CG experience as unique as possible. Under particular circumstances, refunds will be issued through a Gift Card and you may use this Gift Card on all and every Product available to buy.

HOW DO I SELL AN ITEM ?
We make it easy! Simply fill out our Consignment Form and your item will be listed for sale on our platforms.(Steps to shipping your item(s) once it's sold will be explained via Email)

HOW WILL MY ITEM BE PRICED ?
You choose. The price of your item will be determined between the highest/lowest selling price you give us.

WHAT IF MY ITEM DOES NOT SELL ?
All items are kept listed until they sell, unless requested to be taken down.

CAN I SELL AN ITEM IF I LIVE OUTSIDE OF CANADA
Absolutely! We sell, trade and ship worldwide.

HOW MUCH DO I GET PAID ?
You receive 80% of the selling price in cash (deposited via Pay Pal)